Delivery
We can arrange delivery to your door.
Post and packing to mainland UK is around £16 for up to 1 square yard of tiles ie. up to 10kg.
Please note: there is a 15% re-stocking charge on returns
We can also handle large quantities up to a pallet load ie.250kg.
Delivery time is usually 2-3 working weeks for standard tiles.
Other types and sizes may take longer.
We recommend that you always order at least one spare tile of each type to cover for damage etc. as the next batch through the kilns could be a different shade.
Please Read Before Fixing Your Tiles.
SELECTION: We recommend that all boxes of tiles are opened and the shades matched and mixed as required in daylight and artificial lighting before use.
Victorian tiles are reproduced using similar materials and methods to the original item, and the degree of shade variation is inherent and desirable.
It is the responsibility of the purchaser to ensure that the material supplied is suitable before fixing.
No claims of any nature will be accepted after tiles are fixed or incorporated into a building.
STANDARDS: Tiles are manufactured to BS 6431 and are not guaranteed against crazing. Whilst most tiles do not normally craze the thickness of glaze necessary to reproduce the very shiny Victorian colours may often cause this to occur. It does not affect serviceability and actually achieves a truer degree of reproduction effect.
In certain conditions high gloss Victorian glazes are prone to discolouration and marking due to chemical attack from certain liquids including hard water and atmosphere. Because of the soft nature of the glazes, Victorian colours are easily scratched and should not be used in areas subject to abrasion.
GROUTING: Some coloured grouts can cause unavoidable stains on certain glazed surfaces. Therefore, tests should be made on a spare tile before using any coloured grout, to establish whether it is liable to stain, in which case a surface sealer is necessary to prevent such staining.
FIXING: The tiles can be fixed using sand and cement or any well known brand of flexible adhesive such as Bal Flex. If using a water based mix then it is best to seal the back of the tiles with a diluted PVA coating.
